Arlene have 35 years of experience as a registered nurse in diverse areas that include direct patient care, long-term care administration, case management/utilization management, nursing education, and risk management and patient safety. She has worked as a defense attorney representing doctors, nursing homes, nurses, and other healthcare providers in medical malpractice cases. Additionally, Arlene has defended providers in administrative procedures brought by medical and nursing boards. Arlene’s experience in risk management and patient safety includes working in the hospital setting and providing risk consulting services to physicians in all specialties, dental providers, medical groups, and healthcare facilities. She has presented and published information on a number of risk and legal topics, and she has provided risk management guidance and support related to healthcare, regulatory, patient improvement, and risk exposure. Arlene earned her bachelors of science degree in nursing from San Diego State University, a certificate in public health nursing for the state of California, and her juris doctorate degree from California Western School of Law. She is a licensed attorney in California and a certified professional in healthcare risk management (CPHRM).